Refund and Cancellation

    Refund & Cancellation Policy - BeBran Digital

    At BeBran Digital, we value transparency and fairness in all our business dealings. This Refund and Cancellation Policy outlines the terms under which refunds or cancellations may be requested for our digital marketing and related services.

    By using our services, you agree to the terms described in this policy.


    Service-Based Nature of Our Work

    BeBran Digital provides professional digital marketing, web development, and consulting services. Due to the nature of these services, work often begins immediately after confirmation, planning, or onboarding.

    As a result, refunds are subject to the conditions outlined below.


    Cancellation Policy

    Before Work Begins

    If you request cancellation before any work has started, you may be eligible for a full or partial refund, depending on administrative or processing costs incurred.


    After Work Has Started

    If cancellation is requested after work has commenced, refunds may not be available. Any work already completed, resources allocated, or tools purchased will be deducted from the refund amount.


    Ongoing or Monthly Services

    For monthly or recurring services, cancellations must be requested in writing at least 7 days before the next billing cycle. Failure to do so may result in charges for the upcoming cycle.


    Refund Policy

    Eligibility for Refunds

    Refunds may be considered under the following circumstances:

    • Service has not yet started
    • Duplicate or incorrect payment made
    • Technical or administrative error on our end

    Refunds are not guaranteed once work has begun or deliverables have been shared.


    Non-Refundable Services

    The following are generally non-refundable:

    • Completed or partially completed services
    • SEO, PPC, and digital marketing campaigns already in progress
    • One-time setup fees
    • Third-party costs such as advertising spend, software tools, or plugins


    Refund Processing Time

    If a refund is approved, it will be processed within 7-14 business days and credited back using the original payment method, where possible.


    Client Responsibilities

    To avoid disputes or delays:

    • Ensure project requirements are clearly communicated
    • Respond promptly to requests for information or approvals
    • Review proposals and agreements carefully before confirming services


    Dispute Resolution

    If you are not satisfied with our services, we encourage you to contact us first. Our team will work with you to resolve concerns through revisions, adjustments, or service optimisation where applicable.


    Policy Updates

    BeBran Digital reserves the right to update or modify this Refund and Cancellation Policy at any time. Changes will be reflected on this page with an updated revision date.


    Contact Us

    Thank you for choosing BeBran Digital Pvt. Ltd. We appreciate your business and strive to meet your expectations. for further inquiries, please contact us at info@bebran.com.

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    This Refund and Cancellation Policy was last updated on 20th January 2026.