- Service has not yet started
- Duplicate or incorrect payment made
- Technical or administrative error on our end
- Completed or partially completed services
- SEO, PPC, and digital marketing campaigns already in progress
- One-time setup fees
- Third-party costs such as advertising spend, software tools, or plugins
- Ensure project requirements are clearly communicated
- Respond promptly to requests for information or approvals
- Review proposals and agreements carefully before confirming services
Refund & Cancellation Policy - BeBran Digital
At BeBran Digital, we value transparency and fairness in all our business dealings. This Refund and Cancellation Policy outlines the terms under which refunds or cancellations may be requested for our digital marketing and related services.
By using our services, you agree to the terms described in this policy.
Service-Based Nature of Our Work
BeBran Digital provides professional digital marketing, web development, and consulting services. Due to the nature of these services, work often begins immediately after confirmation, planning, or onboarding.
As a result, refunds are subject to the conditions outlined below.
Cancellation Policy
Before Work Begins
If you request cancellation before any work has started, you may be eligible for a full or partial refund, depending on administrative or processing costs incurred.
After Work Has Started
If cancellation is requested after work has commenced, refunds may not be available. Any work already completed, resources allocated, or tools purchased will be deducted from the refund amount.
Ongoing or Monthly Services
For monthly or recurring services, cancellations must be requested in writing at least 7 days before the next billing cycle. Failure to do so may result in charges for the upcoming cycle.
Refund Policy
Eligibility for Refunds
Refunds may be considered under the following circumstances:
Refunds are not guaranteed once work has begun or deliverables have been shared.
Non-Refundable Services
The following are generally non-refundable:
Refund Processing Time
If a refund is approved, it will be processed within 7-14 business days and credited back using the original payment method, where possible.
Client Responsibilities
To avoid disputes or delays:
Dispute Resolution
If you are not satisfied with our services, we encourage you to contact us first. Our team will work with you to resolve concerns through revisions, adjustments, or service optimisation where applicable.
Policy Updates
BeBran Digital reserves the right to update or modify this Refund and Cancellation Policy at any time. Changes will be reflected on this page with an updated revision date.
Contact Us
Thank you for choosing BeBran Digital Pvt. Ltd. We appreciate your business and strive to meet your expectations. for further inquiries, please contact us at info@bebran.com.
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This Refund and Cancellation Policy was last updated on 20th January 2026.
